Look, we live in the 21st Century and are only 15 minutes drive from a major regional town in NSW and we can’t make or receive mobile phone calls in most places here! We have a bloody great mountain beside us that presumably blocks the signal (why not put an unobtrusive tower up there I wonder?) from ‘Meroo Meadow’ or wherever the service comes from - in fact, the best place for a signal is on the beach as we can get the signal from Gerroa/Gerringong.
I will be investigating myself what steps that we as customers of these huge companies can do to get an acceptable phone service here in the ‘Heads, but firstly I’d ask you to vote on the latest poll so that we can get some statistics on the service quality that people are getting.
I’ll be more than happy to take this further depending on how many votes we get and what they are!
Edit: I’ve just been advised of an online Telstra form that customers can use to give them ‘feedback’ on their mobile networks. Can I suggest that residents that are also sick of the ’service’ take a few minutes and let them know?
Here’s the link to the Telstra page: (I’ll keep hunting for similar pages on other Telco’s sites!) :
http://www.telstra.com.au/mobile/networks/feedback.cfm
Seek (or Google) & you shall find… here’s the Optus feedback form.





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